I strive to make sure each order is prepared within 2 days of purchase. Each order is packed with care to minimize breakage during transport.
I use both USPS and Fedex for shipping. For USPS, orders are shipped Priority Mail. For Fedex, orders are shipped Fedex Home Delivery, unless the delivery is a commercial address (please make a note if that’s the case in the comments section). Please let me know at purchase if you desire a faster shipping method or a different shipping company and I will adjust the shipping charge accordingly.
Shipping estimates are 3-5 business days within North America. I’ll do my best to meet these shipping estimates, but I cannot guarantee them.
Update during COVID-19 sheltering: the studio in Balboa Park is currently closed until further notice. If you choose local pick-up at checkout, you can come pick up your order at the following address: 4610 Janet place, San Diego, CA 92115. I can have your order ready for pick up at the doorstep. Please leave your cellphone number at checkout to make an appointment. Thank you for your understanding.
If Pick-Up is selected upon ordering, please allow 2 days for me to have your order ready for pick up. You can retrieve your order at Studio #40 at the Spanish Village Art Center in Balboa Park. Address is below:
Spanish Village Art Center, Studio #40
1770 Village Place
San Diego, CA 92101
Phone number: (619) 615-0262
My priority is to make sure that you are satisfied with my handmade creations. First, please contact me if you have any problem with your order, I will do my best to resolve any issues you may have.
I will gladly accept returns. Please contact me within 14 days of delivery and ship the items back within 30 days of deliver. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.